The hipaa_compliant flag in the Vocode outbound calls API configures the system to not persist any potentially sensitive information. Turning on the flag makes the API supportable for use-cases requiring HIPAA compliance. In particular, turning on the flag:
  • Redacts the content of the prompt on the calls resource
  • Prevents the transcript from being written to the calls resource
  • Configures the call not to be recorded

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Turning on the flag

vocode_client.calls.create_call(
    from_number="<YOUR VOCODE NUMBER>",
    to_number="15555555555",
    agent=...,
    hipaa_compliant=True
)