Configure Vocode actions to run based on different triggers
"phrase_condition_type_contains"
is the only condition type supported at this time, and does not match case, so in the above example, if the bot said “Okay, you can speak to a human now”, the phrase trigger would still fire.
FunctionCallActionTrigger
. These are open ended, meaning the
Agent will decide when to use the action based on its prompting. Note that is is primarily achieved via the Prompt
but for External Actions, it is also dependent on the description field.