- Phrase Triggers
- Function Call Triggers (default)
EndConversation
EndConversation
allows the agent to end the call, e.g. if the user says “Goodbye!”
DTMF
DTMF
allows the agent to hit dial tones during a call, e.g. navigating a phone tree
TransferCall
TransferCall
allows the agent to transfer the call to another phone number
[Beta] ExternalAction
ExternalAction
allows your agent communicate with an External API and include the response as context in the conversation.
See External Actions.