Give your agents the ability to execute actions
EndConversation
allows the agent to end the call, e.g. if the user says “Goodbye!”
DTMF
allows the agent to hit dial tones during a call, e.g. navigating a phone tree
TransferCall
allows the agent to transfer the call to another phone number
ExternalAction
allows your agent communicate with an External API and include the response as context in the conversation.
See External Actions.